Welcome to Virtual Success! We specialize in providing online business management and virtual administrative services to small business owners, helping them to succeed.
Do you ever feel like your workweek is consumed by check-ins, meetings, messaging, and coordination? It’s common for time to slip away and progress to stagnate, which can be frustrating, especially for business owners who launched their venture to bring their A-game and execute their vision.
If you’re feeling bottlenecked and stuck, we’re here to help. We will work with you to assess, strategize, delegate, and follow up. Regardless of your business’s stage, we want you to focus on what you’re passionate about while we smooth out the rough edges.
We are committed to delivering exceptional services and exceeding our clients’ expectations. Our range of services includes online business management, process mapping, project management, writing standard operating procedures (SOPs), and general administrative services.
Our objective is to offer customized solutions that cater to your specific needs. We work closely with local businesses to identify areas that require improvement and then provide recommendations to enhance their processes and workflows. Our primary goal is to ensure that the company’s daily tasks are finished promptly and within the expected timeframe. By closely coordinating with the owner, we gain insight into your business goals, strategies, and projections, allowing us to manage the business efficiently.
We can perform a range of diverse functions, taking the company’s priorities and business needs into account. You will receive dedicated, highly confidential services uniquely tailored to your specific needs. We offer creative suggestions to improve and streamline your business processes and help you with project management and communications strategy to support your sales and marketing efforts.
We invite you to CONTACT US directly. We are excited to help you achieve your business goals!
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Stay up to date with what’s happening at Virtual Success with our bi-weekly newsletter. See our latest blogs as well as a listing of free (or nearly free) business networking events in and around the Halifax Regional Municipality in Nova Scotia.
I can’t imagine my business without Cheryl. Cheryl has helped me organize and systemize my tasks creating valuable time to work on the things that make me money. She is extremely organized and has the ability to see what you need to streamline your efforts. She pays for herself 🙂
I’m Cheryl Deluca. I’m a Nova Scotia native who loves living here! My father was in the Navy, so we moved around a lot within Canada from coast to coast, in between, and even overseas for one posting. I was fortunate enough to travel to even more destinations over the years due to our nomadic lifestyle and our family’s habit of jumping in the car for our vacations and hitting the road. But when we moved back to Nova Scotia, even though I was grateful to have so many unique experiences, I felt I had truly returned home.
Prior to my recent experience as a Virtual Assistant, I worked in different corporate administrative settings, providing administrative and customer service expertise. I was fortunate enough to work for companies that had very customer-service-oriented environments.
One of my managers expressed this philosophy in a way that really resonated with me. He said he thought of everyone our department interacted with as our customers. Yes, this included the company’s customers, but in his eyes, it also included everyone else inside or outside the company we interacted with throughout the day. As employees representing our department and company, we should provide the best service possible to all these customers. Our actions and how we relate with people make a lasting impression, and I believe we should do our best to ensure every interaction leaves a positive impression.
Over the years working in office settings, I constantly learned new skills and worked with new programs and technology. There certainly have been a lot of changes over the years, and I really enjoy learning new systems and processes that I can offer to my customers as a Virtual Assistant. I am passionate about organization and believe that systems and automation are the foundation of a solid business structure. Throughout my career working in various administrative roles, I have seen firsthand the power of having all the right systems in place. I thrive when I am in my zone of genius, which is systems and organization!
I love to indulge my creativity when I’m not working as a VA. I love cooking and am always trying out new dishes and styles of cooking. I often have some “project” on the go, and over the years, I’ve indulged in photography, crochet and cross-stitch, oil painting, and most recently, I’ve been giving watercolours a go. When I’m not expressing my creativity, I like to get together with family and friends as often as possible or relax at home with my two cats, River and Streamer.
Now that you know a little about me, I’d love to learn more about you and how my services can benefit you and your business!