Virtual Administrative (VA) Services
Administrative
- Email Management
- Scheduling & Calendar Management
- Data Entry & Management
- Light Bookkeeping – POs, Invoicing, Accounts Payable/Receivable
- Research, Reports, Presentations, Spreadsheets, etc.
Customer Service & Communications
- CRM Management
- Responding to questions about Products/Services
- New Customer Onboarding and Client Appreciation
- Collecting/Analyzing Customer Feedback
- Processing Orders and Transactions
Online Event Coordination
- Management/Setup of Webinars, Courses and Online Communities
- Host/Cohost/Moderate Online Events
- Marketing (Invitations) & RSVPs/Registrations
- Meeting Coordination & Follow-Up
Social Media Management
- Content Calendar Creation
- Online Strategy
- Creating Graphics
- Scheduling Social Media Posts
WordPress Websites
- Website and Landing Page Creation
- Content Creation for Web Pages and Blogs
- WordPress Website Updates
Marketing
- Market Research
- Create Email Campaigns
- Create Newsletters
- Identify and Track Key Performance Indicators (KPIs)
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