As an Online Business Manager (OBM), I’m dedicated to helping small business owners achieve their goals by providing tailored online business management services. I specialize in enhancing business processes, streamlining workflows, and automating tedious tasks.
I work closely with you to identify areas of improvement in your business processes and offer creative solutions to address them. I provide services such as process mapping, which involves analyzing your current processes and identifying inefficiencies, streamlining and automating business processes, project and operations management, and writing standard operating procedures (SOPs).
The true value of partnering with an Online Business Manager is freeing up the business owner(s) time to focus on scaling up their company. You can devote your time to working in your zone of genius.
I’m dedicated to ensuring your daily processes run smoothly and efficiently within the expected timeframe. By working together, we can help your business thrive and achieve the success it deserves.
Please CONTACT me directly; I’d love to help you achieve your business goals!
Online Business Management (OBM) Services
- Business Process Review
- Goal Setting and Strategic Planning
- Operations Management – managing day-to-day operations
- Workflow Management – CRM set-up and workflow creation
- Systems Management – establishing systems and automation to save you time, money and frustration
- Team Management – hiring and/or managing your virtual team,
- Customer Service – creating your onboarding/offboarding experience
- E-Mail Marketing – creating your marketing approach and setting up sales funnels,
- Project Management – setting. up your project management tool
- Writing, maintaining and overseeing SOPs (Standard Operating Procedures)
- Tracking metrics and KPIs
What does working with an Online Business Manager look like?
- Assessment – Analyze current business operations and identify areas for improvement.
- Strategy Development – Set clear goals with the business owner and develop a strategic plan.
- First “Dating” Project – Initiate a small-scale project to evaluate compatibility and workflow.
- Implementation – Execute the plan, delegate tasks, and track progress using project management tools.
- Monitoring and Evaluation – Review progress regularly, adjust as needed, and provide detailed performance reports.
- Optimization – Continuously improve processes and integrate new tools and technologies.
Our first meeting with you will be a discovery meeting. We’ll gather information on how you currently manage daily projects, processes and team members. We’ll also look into what systems and software you are using,
We’ll ask about your “pain points.” Where does your current workflow seem to hit a bottleneck? Which tasks are suffering from a lack of attention because of this? Together, we’ll identify areas of your administrative processes you can either streamline and optimize for efficiency or delegate out. Working with you to break those processes into action steps, we’ll create a custom game plan for your business and recommend online apps and software to keep you on track.
We recommend beginning work with a “dating” project to address a single issue. This allows us to assess how well we work together before moving forward with further work.
We can provide ongoing OBM support with various services, such as operations management, project management, team management, documenting work processes, onboarding/offboarding clients or staff, and event management.
We also offer a wide range of Virtual Administrative Services to lighten your administrative load on an ongoing basis. We’re constantly learning new skills and gaining experience with new systems, so if you don’t see what you need, please ask me!
