What does working with an Online Business Manager look like?
Our first meeting with you will be a discovery meeting. I’ll gather information on how you currently manage daily projects, processes and team members. We’ll also look into what systems and software you are using,
I’ll ask about your “pain points” are. Where does your current workflow seem to hit a bottleneck? Which tasks are suffering from a lack of attention because of this? Together, we’ll identify areas of your administrative processes you can streamline and optimize for efficiency or delegate out. Working with you to break those processes into action steps, I’ll create a custom game plan for your business’ administrative functions and recommend online apps and software to keep you on track.
I also offer a wide range of virtual administrative services to lighten your administrative load on an ongoing basis. I’m constantly learning new skills and gaining experience with new systems, so if you don’t see what you need, please ask me!
Operations Management
- Business Process Review/Workflow Management
- Optimization & Integration of Systems and Processes
- Implementing Task Management Systems
- Project Management & Team Coordination
- Creating, Editing and Management of SOPs
Administrative
- Email and Voice Mail Management
- Scheduling & Calendar Management
- Data Entry & Management
- Light Bookkeeping – POs, Invoicing, Accounts Payable/Receivable
- Online Filing System Creation/Management
- Onboarding/Offboarding Staff
- Research, Reports, Presentations, Spreadsheets, etc.
Customer Service & Communications
- CRM Management
- New Customer Onboarding & Client Appreciation
- WordPress Website Updates/Landing Pages
- Content Creation & Proofing
- Social Media Management
- E-Marketing Campaigns/Newsletters
Online Event Coordination
- Management/Setup of Webinars, Courses and Online Communities
- Host/Cohost/Moderate Online Events
- Marketing (Invitations) & RSVPs/Registrations
- Meeting Coordination & Follow-Up
Book a complimentary Discovery Call to find how I can help your business thrive!
